Privacy Policy

Last updated 24 September 2026.

Electrician South Brisbane ("we", "us", "our") operates the information and enquiry website at electriciansouthbrisbane.au. This notice explains what information the live enquiry form requests, why it is collected, how it may be shared and how to raise a privacy question. Australian privacy obligations, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where applicable, depend on the operator and actual processing arrangements. This notice does not claim a certification or an international service.

Who we are and what this site does

Electrician South Brisbane is an electrical-work information and enquiry property for South Brisbane, QLD and selected nearby areas. It is not an electrical contractor and does not perform fixed electrical work. The form accepts ordinary enquiries into a central intake. We may review a request and, where an appropriate independent provider is available, share the submitted details so that provider can decide whether to contact you. Submission does not guarantee that a provider will be available, accept the work or respond. There is no dedicated phone or physical office claimed by this website.

Information we collect

When you submit an enquiry, the form collects the name, phone number, email address, suburb and job description you provide. The suburb and job details help us understand the location and proposed work; the contact details allow the enquiry to be assessed and, if a provider is introduced, allow that provider to respond. Do not include sensitive personal information that is not needed for the job. Required fields must be completed to submit the form; you can choose not to enquire. Hosting and security systems may also record a request time, page path, IP address, browser or device information. A draft left in your browser without submission is not an enquiry.

How we use your information

We use submitted details to review the job request, decide whether a provider introduction is appropriate, communicate about the enquiry, keep a record of what was submitted and operate and secure the website. The intake and form-processing systems may store the submitted details while they are handled. We do not use an electrical-work enquiry as consent to unrelated marketing, and we do not sell the information as a data list. A website enquiry is not an emergency service or a confirmed booking. For immediate danger such as electric shock, fire or fallen powerlines, call 000 rather than waiting for a form response.

Disclosure of your information

The form sends submissions to the website's lead-intake systems, which use hosting, form-processing and customer-record services to handle the enquiry. If a potentially suitable independent provider is available and the visitor has given the form consent, we may share the submitted contact and job details with that provider so it can decide whether to respond. A provider receiving information is responsible for its own handling of it. We may also disclose information where required by law. Service providers may process or store information outside Australia; their locations and contractual safeguards must be checked against the actual account configuration before any claim about local-only storage is made.

Cookies and analytics

The site may use ordinary browser storage to remember a dismissed navigation or mobile prompt during a session. Standard hosting logs may record visits and form requests. Analytics or advertising tags, if enabled, can have separate data practices; the presence of this paragraph does not mean every possible tag is active. You can control browser storage through your browser settings, although clearing it may reset site preferences. The form itself collects the fields you submit and does not need you to accept unrelated marketing in order to describe an electrical job.

Security and retention

Submitted enquiries may be retained in the central intake and associated provider-routing records while needed to assess and handle the request, respond to a question or meet a legal obligation. Access should be limited to people and service providers with an operational need. We take reasonable steps to protect information against misuse and unauthorised access, but no internet transmission or storage method can be guaranteed completely secure. Avoid including unnecessary sensitive details in the free-text field; you can provide site photographs or detailed records later through an agreed provider channel if needed.

Your rights

If we hold personal information about you, applicable Australian privacy rights may allow you to ask for access or correction and to raise a complaint. Email quotes@electriciansouthbrisbane.au to identify the request and the email address used for your enquiry; do not send identity documents until we have explained a secure verification method. We may need to verify that a requester is entitled to receive the information before disclosing it. General information on Australian privacy rights is available from the Office of the Australian Information Commissioner at oaic.gov.au. This notice does not replace tailored legal advice.

Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page shows when it was last revised. Material changes will be reflected on this page; please check back periodically.

Contact

Email quotes@electriciansouthbrisbane.au for a question about this notice, a correction request or an enquiry-record query. Put "privacy request" in the subject line so it can be distinguished from a request for electrical work. This address is not an emergency or telephone channel. If you have a safety emergency, call 000. This policy should be reviewed when the provider and data-processing arrangements change.